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What is the hospital’s policy on decanting

Why, when you change GP practice, do you have to change your consultant?

Divisional Partnership Meeting

 


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Aberdeen

September 2000

Questions About Cornhill Hospital

87 Holburn Street
ABERDEEN
AB10 6BQ
Tel. 01224 590435

 

GROUP MEETING – SEPTEMBER

At the group meeting on September 28th, we were lucky enough to have Alastair Palin, Consultant Psychiatrist and Chairman of the Clinical Management Board, and Jack Stuart, General Manager of Cornhill Hospital come along to answer our questions. Lachlan MacDonald chaired the meeting, and after a brief introduction by Sandra, the following questions were tackled.


  1. What is the hospital’s policy on decanting?

    Are staff aware how upsetting it is for the patient to return from a weekend pass and find "their space invaded"? Even a telephone call to make them aware of the situation would be better than returning and finding all their belongings moved.

  2. Jack Stuart took the floor in answering this question, explaining that decanting was not a common event, and was not a decision taken lightly. He explained that when a patient is decanted it is usually at a stage when the move will not cause an adverse effect, whilst the damage done to a patient in an acute state being newly admitted to a different ward from normal would be greater. He explained that the mental health services are structured in such a way that they are teams with a consultant having a nursing team, CPNs, social workers and GPs linked to them. It is important for the patient’s welfare that a consultant, who actually spend little time in the ward, has a nursing team that he knows and understand well. On this basis, the only real alternative to decanting is to put up more beds in a ward, which would lead to over-crowding and distress for everyone.

    Obviously, that decanting exists at all is less than ideal, but there isn’t another alternative. From the hospital’s point of view their priority is always "Whose needs are greatest, at the time, for continuity of care." Mr Stuart did concede however that the courtesy of a phone-call to the patient home for the weekend, explaining that they are being decanted, would make all the difference and will be instigated as common practice.

    Dr Palin added that whilst decanting was a decision made under duress, the hospital should be better prepared and be honest with to-be-decanted patient at an earlier stage. A member queried that it might be better to move a patient wholesale to a new ward, but both speakers emphasised the importance of the relationships both between the consultant and the nursing team and between that team and the patient.

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  3. Why, when you change GP practice, do you have to change your consultant?

    Some patients have intense respect and trust for their consultant. Often the change of GP practice is because of a move. The move plus the change of GP is upsetting enough, only to find that you are also subject to a change of Consultant. Is it really necessary to change Consultants?

  4. Once more the importance of the mental health team was emphasised here, and the fact that changing a consultant could lead to changing every member of the team. However, changing a consutant because of a change of GP is not a blanket policy, but is a decision jointly made between the consultant and the patient, either has the right to, and may request a change of consultant or GP independently of changing the other. Dr Palin pointed out that the patient always has the right to a second opinion, and that a change of consultant can often present the opportunity to have you care and treatment looked at in a fresh light.

    GP practices are not zoned in Aberdeen, as such, in that moving house does not necessitate a change of GP. However, if you try to change GP, you may not be able to register with some practices because of your geographical location. Whilst making a change of GP does generally mean a change of Mental Health Team, this is not obligatory.

    One member asked if it was possible to change just one member of the team, and Dr Palin reiterated that a patient always has the right to a second opinion. It could be argued that some of the teams are too small, because the patient should always have a choice within any one team, and the reality is that this is not always the case. Mr Stuart explained that, in the future, when staff are distributed to teams, it will not be done in the same way that it has in the past, i.e. equally, as there is more demand on some teams than others, and some of the city teams are understaffed for the number of patients in their care.

    Another member challenged that there were enough staff working in the community, as carers are being left with more and more responsibility, whist social services are continually being reduced. Both speakers agreed that facilities were lacking, but that there was an improvement over time, and with resources being moved from the hospital to the community setting, services should continue to improve. Pilot projects in other parts of Britain were discussed where acute wards have been abolished altogether to maximise services in the community, but there are problems with this, including the massive strain on staff.

    A member asked if the number of beds reducing was accounted for by an increase in community care, and was there not a danger of beds running out? The hospital has never run out of beds as they are allocated on a basis of 85% maximum capacity, so even if this was exceeded by 5 or 10%, there would still be surplus. Whether or not funding is really being re-allocated to the community is a more difficult question to answer. The reality is that there has always been a deficit in community care funding, and whilst the cost of keeping someone in hospital is massive, so is the cost of providing sufficient services in the community for both users and carers.

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  5. The DPM (Divisional Partnership Meeting was a brilliant idea. Organisations could submit questions to the managers of the hospital which were either put on the agenda or briefly discussed. Every 3 months we usually had a mquestion to submit and the answers were given very quickly after the meeting and you felt your issues were taken seriously and dealt with at the highest level. The DPM has now changed its’ name and remit. This new meting certainly has potential and may achieve a lot, but we have lost the direct access we had to managers to raise issues. Is there something replacing the DPM format?

Service users and carers will still have access to this meeting, but the emphasis of this group is now to inform planning in the hospital. Whilst the original group has not been replaced, MDF Aberdeen can still make direct requests to Mr Stuart, and he would either deal with the questions personally, delegate them to the relevant party, or put them to the DPM. In the past, issues not relevant to the DPM have been answered by Dr Palin and Mr Stuart, after mutual consideration, and this will continue to happen. The DPM was originally a hospital based group but has now integrated with Moray and Aberdeenshire, and this is the main cause of their shift in focus.

Whilst the group continues to involve users and carers, Dr Palin commented on the difficulty in finding a representative group of service users and carers. At present there are two hundred groups registered, with two more (known to the group) starting up at the moment. Whilst a meeting cannot possibly function with two hundred user/carer representatives attending, it is problematic for the DPM to select in such a way that will benefit the most people.

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Last modified on 25-Nov-2000

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